Change Of Destination

Q. How do I request a change of destination via the TADA App?

A.

Please check if your driver is agreeable with a change in your destination first.

If your driver has agreed, open the TADA App and select the “change” button beside your current destination point on the map.

A pop-up will appear as a reminder. Select the “informed” button once your driver has agreed.

Next, you would be prompted to key in your new destination point and verify the new location pin on the map.

Once you have confirmed the new destination, you would be notified of the new fare. Your driver would also receive a prompt that they must confirm in order to complete the request.

Change of destination is only allowed for fixed fare trips, which includes:

Economy & Economy Large
Premium & Premium Large
Taxi Fixed Fare (Standard Taxi)

Change of destination is not allowed for multi-stop trips
If the driver has already accepted a back-to-back trip, you would not be able to request for a change of destination too.
In the event that the Change of Destination request could not be fulfilled, the driver is obligated to proceed to the original destination without any change in trip fare.
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Q. How many change of destination can I make in 1 trip?

A. You are only allowed to change your destination once per trip.
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Q. Is there any additional fare for change of destination?

A. You will be prompted with the new fare before you confirm the change of destination.
The new fare from your change of destination request takes into account the following:

A change of destination fee of $15.

The distance you’ve already travelled.

The new distance required to travel.

Do note, the $15 change of destination fee is already incorporated within the new fare.

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Q. Why am I not able to request for a change of destination via the app?

A. Change of destination is only allowed for all fixed fare trips, which includes:

Economy & Economy Large

Premium & Premium Large

Taxi Fixed Fare (Standard Taxi)

Change of destination is not allowed for multi-stop trips
If the driver has already accepted a back-to-back trip, you would not be able to request for a change of destination too.